7.1 Safe to install
Enhance Customer Engagement with Comm100 Live Chat
Comm100 Live Chat offers seamless integration and user-friendly features for businesses to communicate effectively and boost customer satisfaction.
Comm100 Live Chat Review
Comm100 Live Chat by Comm100 Network Corporation is a powerful live chat software designed to help businesses engage with their website visitors in real-time. With a wide range of features and customization options, Comm100 Live Chat is a popular choice for businesses looking to improve customer support and increase conversions.
Key Features:
- Real-time Chat: Engage with website visitors in real-time to provide instant support and assistance.
- Canned Responses: Save time by using pre-written responses for frequently asked questions.
- Chat Routing: Transfer chats to the right department or agent for faster resolution.
- Visitor Monitoring: Track visitor behavior on your website to provide personalized assistance.
- Mobile Optimization: Respond to chats on the go with mobile-optimized applications.
Benefits:
- Improve customer satisfaction with prompt and personalized support.
- Increase sales and conversions by engaging with potential customers in real-time.
- Reduce response times and handle customer queries more efficiently.
- Gain insights into visitor behavior to optimize marketing strategies.
- Enhance team collaboration with chat routing and assignment features.
Customization Options:
Comm100 Live Chat offers a range of customization options to match your brand and website design. You can customize chat windows, colors, icons, and chat buttons to create a seamless integration with your website.
Pricing:
Comm100 Live Chat offers flexible pricing plans to suit businesses of all sizes. Pricing is based on the number of agents and additional features required. There is also a free plan available with limited features for small businesses or testing purposes.
Comm100 Live Chat is a robust live chat software solution that can help businesses improve customer support, increase sales, and optimize visitor engagement. With a range of features, customization options, and flexible pricing plans, Comm100 Live Chat is a valuable tool for any business looking to enhance their online customer experience.
Overview
Comm100 Live Chat is a Shareware software in the category Communications developed by Comm100 Network Corporation.
The latest version of Comm100 Live Chat is 7.1, released on 11/13/2014. It was initially added to our database on 11/13/2014.
Comm100 Live Chat runs on the following operating systems: iOS.
Comm100 Live Chat has not been rated by our users yet.
Pros
- Easy to use and set up, with a user-friendly interface
- Offers advanced customization options to tailor the chat widget to your brand's look and feel
- Provides real-time monitoring and detailed analytics for insights into customer behavior
- Supports proactive chat invitations to engage visitors at the right time
- Offers various integration options with popular CRMs and helpdesk platforms
Cons
- Pricing can be relatively high compared to some competitors
- The reporting capabilities may not be as robust as some other live chat solutions
- Some users have reported occasional glitches or downtime
FAQ
What is Comm100 Live Chat?
Comm100 Live Chat is a customer engagement tool that enables real-time conversations with website visitors to improve customer service and increase sales.
How does Comm100 Live Chat help businesses?
Comm100 Live Chat helps businesses by providing a platform for live chat support, lead generation, customer feedback collection, and analytics to improve overall customer experience.
Is Comm100 Live Chat easy to integrate with websites?
Yes, Comm100 Live Chat offers easy integration options for websites using plugins, code snippets, or popular CMS platforms like WordPress and Magento.
Can multiple team members use Comm100 Live Chat at the same time?
Yes, Comm100 Live Chat allows multiple team members to handle chat conversations simultaneously, enabling efficient customer support and collaboration.
Does Comm100 Live Chat offer chatbot support?
Yes, Comm100 Live Chat provides chatbot capabilities to automate responses, qualify leads, and assist customers even when live agents are not available.
Is there reporting and analytics available in Comm100 Live Chat?
Yes, Comm100 Live Chat offers reporting and analytics features that provide insights into chat interactions, agent performance, customer satisfaction, and more.
Can Comm100 Live Chat be accessed on mobile devices?
Yes, Comm100 Live Chat is mobile-responsive and can be accessed on smartphones and tablets to provide seamless customer support on-the-go.
Is there a free trial available for Comm100 Live Chat?
Yes, Comm100 Live Chat offers a free trial period for customers to explore its features and see how it can benefit their business before making a purchase.
What kind of customer support does Comm100 Network Corporation offer for its products?
Comm100 Network Corporation provides 24/7 customer support through various channels like live chat, email, and phone to assist customers with any questions or issues they may have.
Pete Milner
I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.
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